Simple and Affordable Help Desk Software
Mighty
- Canned Actions
- SLA Management
- Knowledge base
- SSO (Google Apps/SAML)
- SSL Certification Hosting
- Migration Assistance
Fantastic
- + Everything in Might
- Multi-brand Helpdesk
- SLA Breach Notification
- Custom Ticket Queues
- 24/7 Email Support
- Optional EU Data Center
Enterprise
- + Everything in Fantastic
- Proactive Agent Collision
- Task Management
- Asset Management
- 24/7 Email/Chat Support
- Uptime SLA
Enterprise Plus
- + Everything in Enterprise
- Agent Scripting
- 2 TB Attachment Store
- All Time Reporting History
- 24/7 Email/Chat/Phone Support
- Customer Success Manager
Compare Plans
TICKET MANAGEMENT
CUSTOMER MANAGEMENT
HELP DESK AUTOMATION
SUPPORT CENTER
Frequently Asked Questions
Who are help desk agents?
Support agents (help desk staff) who will be actively managing and responding to tickets raised by contacts.
What are Categories?
Categories allow you to separate incoming requests into dedicated ticket queues. Link your corporate mailbox and have incoming mails converted to tickets.
How can I change my plan?
Simply request our Customer Support team to upgrade/downgrade your plan. The change would take effect on the next monthly billing cycle and the subscription amount would be revised accordingly.
Do you offer a trial?
We encourage you to request a demo to determine if HappyFox Help Desk is the right fit for your organization. Once we identify your needs, we'd be happy to provide access to a trial account where you can configure your proof of concept.
Speak with a Help Desk Specialist
Talk to a Help Desk Specialist. Get a one-on-one demo, that’s quick and focused on your business needs.